Shipping fees are calculated at checkout, based on your destination country and the weight of your order.

For customers outside of Japan, please note that you will likely be charged Import Tax by your country.

In-stock items will be shipped within 7 business days after the confirmation of your payment.

Pre-order items will be shipped around the estimated shipping time written in the item description.  

Please email us at contact@projectmili.com if you failed to receive your items. Please allow us 5 business days to reply to your email.

Please note that we do not respond to inquiries regarding shipping times if you contact us within 7 business days after the confirmation of your payment.